CR in numbers: Service ratings
Citizen surveys · 2023 versus 2025
I see residents noticing the change.
I want residents to feel the difference, not just read about it in a report.
I have selected five improving services. I am not suggesting every rating improved or that these changes prove cause.
My sources & exact numbers +
I use the comparisons on pages 13 to 15 of the 2025 report and show percentage-point changes, not percentage increases. I use the age-weighted representative mail sample: 404 responses from 1,600 invitations, with response counts varying by question. I exclude the self-selected online sample. I do not use the overall ±4.9-point margin as the uncertainty of each change or claim statistical significance. I recognize that other ratings were flat or declined.
I checked these sources on 8 September 2026. I am showing dated public records, not a live feed.
| Measure | 2023 | 2025 |
|---|---|---|
| Bylaw enforcement | 37% | 69% |
| Sidewalks | 59% | 81% |
| Downtown revitalization | 47% | 65% |
| Policing | 69% | 81% |
| Road quality | 72% | 80% |